At We Freshen, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

1.1 Personal information you provide, such as name, email, phone number, and payment details. 1.2 Non-personal data collected through cookies and analytics tools, including IP address and browsing behaviour. 1.3 Service-related data, including property details for cleaning service bookings.

2. How We Use Your Information

2.1 To process and manage bookings, payments, and customer inquiries. 2.2 To improve our website functionality and user experience. 2.3 For marketing purposes, where consent has been provided. 2.4 To comply with legal obligations.

3. Data Sharing and Third Parties

3.1 We do not sell or rent personal data to third parties. 3.2 We may share information with service providers for operational purposes. 3.3 We may disclose data if required by law or to protect our legal rights.

4. Data Security

4.1 We implement industry-standard security measures to protect user data. 4.2 While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

5.1 We use cookies to enhance user experience and analyze website traffic. 5.2 Users can manage cookie preferences through browser settings.

6. Your Rights

6.1 You have the right to access, update, or request deletion of your personal data. 6.2 You can opt out of marketing communications at any time.

7. Data Retention

7.1 We retain personal data only as long as necessary for business and legal purposes. 7.2 Users can request data deletion by contacting us at [Insert Contact Email].

8. Third-Party Links

8.1 Our website may contain links to third-party sites. We are not responsible for their privacy policies.

9. Changes to This Policy

9.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page.

For questions regarding this Privacy Policy, don’t hesitate to get in touch with us at info@wefreshen.co.uk.